How Genkia ships herbal products with pickup points and COD
Genkia sells premium herbs and teas to customers across Czechia and Slovakia through its online store. Globe runs their shipping end to end on a regular Shopify Basic plan: pickup points, home delivery, labels, cash on delivery, and two pieces of custom logic written for how this shop actually sells.
In their own words
We'd love to give you 6 out of 5 stars! Adam and Jan are amazing - highly responsive, proactive, and overall incredibly easy to work with. Everything seems effortless with them.
Genkia.czReview on the Shopify App StoreAugust 2026- Market
- Czechia & Slovakia
- genkia.cz
- Shopify plan
- Basic
- without Shopify Plus
Setup · 01
One cart, two kinds of customer
Genkia sells to consumers and wholesale customers from one shop. Consumers pick their pickup point in the cart, through a Globe cart widget restyled to Genkia's green.
- Zásilkovna or Balíkovna branches, or courier delivery, in Czechia and Slovakia.
- Around three in five orders arrive with a branch already chosen.
- Logged-in wholesale customers never see the selector: their orders ship to an address.
- Express payments get the picker on the thank-you and order-status pages, then an email reminder if needed.
- All on the Basic plan, no Shopify Plus needed.
Custom logic
The custom part: draft orders that collect what they should
The problem: Some of Genkia's orders start as draft orders in the Shopify admin. Completed with payment due later, they reached the courier without a COD amount, and the parcels were handed over unpaid.
What Globe does now
A draft order sent cash on delivery now carries exactly what the customer still owes on its label.
- B2B orders paid by invoice stay untouched.
- Draft order completedShopify admin · payment due later
- COD shipping method?Globe · from the shipping method
- COD = balance dueLabel · what the customer still owes
- Order marked paidShopify · after the label
Setup · 02
Labels and COD on autopilot
Every order becomes a Packeta or Balíkovna label printed from the Shopify admin, with cash on delivery handled end to end.
- The COD amount goes on the label.
- Deliveries are tracked automatically.
- Once the carrier collects the cash, the order is marked paid in Shopify.
Their store
A tour of their storefront
The same shop on desktop and on a phone, in the order a customer moves through it.
Thanks to Genkia for sharing their setup and the lessons from running it with other shops. And if herbs and teas are your kind of thing, you are in good hands with them. Herbs are what they have processed and tested for over thirty years.
Shop at genkia.czCase studies
Stores that ship in a similar way
Central Europe · Shopify GrowHow Vojta Hubne put Packeta pickup points in its own black and gold cart, without Shopify PlusRead the story →
Czechia & Slovakia · Shopify GrowHow Nebe prints GLS and Packeta labels from its own warehouse app, without a single click in ShopifyRead the story →
Czechia & Slovakia · Shopify PlusHow Econea offers PPL boxes, Balíkovna and Packeta in its Shopify Plus checkoutRead the story →14-day free trial
Ready to automate your shipping process?
Streamline your shipping with 65+ carriers, automated label printing, and over 5M+ pickup points worldwide. Start in minutes with our free 14-day trial. Quick setup, no commitments.
