Sendcloud integration for Shopify service points
Sendcloud's Shopify import ignores service points chosen in other apps, so the point has to be picked again on every order. With Globe, customers choose a service point from your own Sendcloud account in your checkout, and Globe writes it onto the imported Sendcloud order through the Sendcloud API. The label goes to the right point without a click.
both directions
Shopify orderstays up to date
How it works
The service point your customer chose, written onto the order in Sendcloud and ready for the label.
- 01
Points from your Sendcloud account
The picker shows the service points of the carriers enabled in your Sendcloud integration: Mondial Relay, Colissimo, GLS, InPost and others. The point ID is Sendcloud's own, so it always matches.
- 02
Written onto the Sendcloud order
Sendcloud fetches new Shopify orders every few minutes. Globe waits for the order to arrive and sets its service point through the API, in the same field you fill when you pick a point by hand.
- 03
Public and Secret key
Add Sendcloud as a pickup point provider in Globe and paste the Public and Secret key of your Sendcloud API integration. Verify connection lists the carriers Globe found.
Setup guide: Sendcloud setup documentation
FAQ
Frequently asked questions
Can't find your answer? Write to us.
Why doesn't Sendcloud take the point from the Shopify order?
Sendcloud's Shopify import only knows service points chosen in Sendcloud's own checkout. A point from any other app arrives empty, whatever the order attributes or metafields say. That's why Globe sets it through the Sendcloud API.
How long until the point is on the Sendcloud order?
Usually within a minute of Sendcloud importing the order. Sendcloud checks your store every few minutes, and Globe retries every 30 seconds until the order is there.
Which carriers work?
Every carrier enabled for service point delivery in your Sendcloud integration. One Sendcloud provider in Globe can cover all of them, or limit it to selected carriers and give each its own shipping rate.
Is the Public key enough?
For choosing points in your checkout, yes: the order then carries Sendcloud's service point ID in its attributes and metafields. To have Globe write the point onto the order in Sendcloud, add the Secret key too.
Our fulfillment partner creates the labels in Sendcloud. Does this help them?
Yes. The service point sits on the order in Sendcloud itself, so whoever creates the label there sees it without opening Shopify.
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Every feature is part of Globe, the top-rated Shopify pickup points app.
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