How EcoHaus ships its laundry sheets to GLS and Packeta pickup points with Globe
EcoHaus is a Czech laundry sheet brand. Petra Doubková started it in 2021 as a student project, and today it sells laundry and cleaning products across the EU on Shopify.
Only Shopify Plus allows pickup points inside checkout, and EcoHaus is on Advanced. So customers pick the carrier in checkout and choose the pickup point or locker after placing the order, in a Globe block with EcoHaus's own copy.
In their own words
Excellent solution for adding pickup points (…), easy to setup and works as expected.
EcoHausReview on the Shopify App StoreApril 2024- Market
- Czechia & Slovakia
- ecohaus.cz
- Shopify plan
- Advanced
- without Shopify Plus
Setup · 01
Choosing the point after the order
Checkout has three pickup rates, GLS, Packeta and PPL. Each one says the point or locker is chosen on the next page, once the order is placed.
- On the thank-you page, Globe then shows a map and the nearest points of the chosen carrier.
- Outside Czechia, EcoHaus offers Packeta pickup points in Slovakia, Hungary and Romania, and PPL pickup points in Germany and Poland.
- Home delivery by GLS and PPL stays in checkout next to the pickup rates.
Custom logic
Custom work: a block customers notice
The problem: The block for choosing a pickup point on the thank-you page was easy to miss. Customers who missed it didn't choose a point and then asked EcoHaus where their parcel would go.
What Globe does now
The block now carries EcoHaus's copy in two states, before and after the choice, and looks like the rest of their checkout.
- We worked out the copy with EcoHaus through support and sent every version as a preview for approval.
- A store can't change this in the Globe settings itself; we set the block's copy on request.
Setup · 02
A block with EcoHaus's own copy
Shopify doesn't let apps set their own font or size on the thank-you page. So the block is built from the styles Shopify offers, and the button takes the colour of EcoHaus's checkout.
- The copy is in Czech and English, like their store. The same block appears on the order page in the customer account.
Before the choice
- Before the choice, it opens with “ONE MORE STEP TO DELIVERY”, then the heading “Choose where to pick up your parcel.”, a short line, a “Select from map” button and the nearest points.
Setup · 03
Reminder and data for the warehouse
When a customer doesn't choose a point, Globe sends an e-mail reminder with the EcoHaus logo and the five points nearest to the order's address. Each one has a “Choose this point” button.
- The order gets a tag per carrier, such as zasilkovna_selected, or zasilkovna_unselected when the point is missing.
- Globe saves the point's ID, name and address in the order attributes, where their Abra system picks them up.
- The reminder goes out in Czech, Slovak or English, depending on the customer.
Their store
A tour of their store
Checkout on desktop, on mobile and for Slovakia, and the e-mail when a point is missing.
Thanks to EcoHaus for letting us show their store. If a row of laundry gels and softeners is cluttering your bathroom, one small box of their laundry sheets does the job.
Shop at ecohaus.czCase studies
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